Track Order

Looking to track your order? When your Order ships out, you will receive a Shipping Confirmation email from sales@planetureway.com with your tracking number included in it.

Depending on the product ordered, the e-mail could take up to 7 business days to be sent. Once you receive the email, follow these steps to easily check on your delivery status. 

1.   Visit the website:  https://www.17track.net/en

 

2.   Enter Your Tracking Code, provided in the Shipping Confirmation Email. 

 

3. Click the "Track" Button.

 

Things to Keep in Mind: 

• Order Numbers don't instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be alarmed - Your order has been shipped out and is in transit to the local post office. Tracking should update within a few business days.

• Depending on the destination,   the order may take 10-25 business days  to be delivered. Please make sure to double check the description to see the delivery time frame for your specific country. 

• Have any questions? Please view our FAQ here.

 

For any further assistance, don't hesitate to e-mail us at sales@planetureway.com and we'll be more than happy to assist you.

Happy shopping and keep spreading the love!

 

PlanetureWay team